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FAQ

  • How many people can it hold?

    • The Obsidian series tent has a 7-8 person capacity and just over 100 sq/ft of interior space

  • How many doors and windows?

    • 2 doors and a 16 window design featuring "NO-SEE-UM-MESH" screens for a near 360° degree view

  • How much does it weigh?

    • The Obsidian shelter weighs approximately 85lbs when fully packed up w/ accessories 

  • How much sunlight can get through?

    • Insulated walls with a blackout interior for day sleeping 

  • How durable are the zippers?

    • High quality YKK zippers on all windows, doors and ports

  • How effective is the ventilation?

    • 4 Roof Top Vent Ports for extremely effective ventilation

  • Can I use my A/C unit with the tent?

    • Set up to accept a duel hose A/C unit (up to 6" max size ports w/ drawstring closure) (Recommended:12,000 BTU or smaller) 

  • Can I return my product?

    • We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

  • Can I run any electric?

    • 2 Electrical Cord Ports

  • Where can I store my important items like my wallet and phone?

    • Removable Top Hanging Pocket & 2 Removable Side Pockets

  • Are there any solutions for heavy rain?

    • Fitted Waterproof Rain Fly & Removable 1200D PVC Waterproof Floor w/ Heavy Duty Zipper